Program in Supervisory Management (SM)

The two course Program in Supervisory Management is designed to help employees become capable supervisors by developing the necessary knowledge and skills. The program covers the basics of a supervisor’s role in the organization, and it gives special emphasis to critical skills such as communication, work management, fair employment, and performance appraisal.

Anyone who supervises technical or clerical insurance work in organizations of any size can benefit from the practical suggestions given in the program. SM is an excellent resource for small to medium-sized agencies, brokerages, and companies. Students who pass both national exams, which are available on request, earn a Certificate of Completion.

• Chartered Property Casualty Underwriter (CPCU(r))

• Introduction to Risk Management
• Risk Management for Health Care Organizations
• Insurance Regulation
• Introduction to Claims
• Introduction to Property and Liability Insurance
• Introduction to Underwriting
• Program in General Insurance
• Program in Supervisory Management (SM)
• Writing at Work

• Associate in Claims (AIC)
• Associate in Underwriting (AU)
• Associate in Risk Management (ARM)
• Accredited Adviser in Insurance (AAI(r))
• Associate in Loss Control Management (ALCM(r))
• Associate in Premium Auditing (APA(r))
• Associate in Reinsurance (ARe)
• Associate in Fidelity and Surety Bonding (AFSB)
• Associate in Marine Insurance Management (AMIM(r))
• Associate in Management (AIM)
• Associate in Automation Management (AAM(r))
• Associate in Insurance Accounting and Finance (AIAF)
• Associate in Research and Planning (ARP(r))
• Associate in Insurance Services (AIS)
• Associate in Surplus Lines Insurance (ASLI)
• Associate in Personal Insurance (API)

• Certified Insurance Counselor (CIC)

• Certified Insurance Service Representative (CISR)