Introduction to Claims

This entry-level course has seven assignments. It is designed for a wide range of technical, clerical, or supervisory employees with little or no experience or training in insurance claims handling. Each person who completes Introduction to Claims should be able to (1) recognize and appropriately use many terms pertaining to insurance claims handling, (2) demonstrate a basic understanding of how claims are handled, and (3) understand how the role of the insurance adjusting relates to the insurance business as a whole. The national exam is available on request (not a fixed date). Successful completers receive a Certificate of Completion.

• Chartered Property Casualty Underwriter (CPCU(r))

• Introduction to Risk Management
• Risk Management for Health Care Organizations
• Insurance Regulation
• Introduction to Claims
• Introduction to Property and Liability Insurance
• Introduction to Underwriting
• Program in General Insurance
• Program in Supervisory Management (SM)
• Writing at Work

• Associate in Claims (AIC)
• Associate in Underwriting (AU)
• Associate in Risk Management (ARM)
• Accredited Adviser in Insurance (AAI(r))
• Associate in Loss Control Management (ALCM(r))
• Associate in Premium Auditing (APA(r))
• Associate in Reinsurance (ARe)
• Associate in Fidelity and Surety Bonding (AFSB)
• Associate in Marine Insurance Management (AMIM(r))
• Associate in Management (AIM)
• Associate in Automation Management (AAM(r))
• Associate in Insurance Accounting and Finance (AIAF)
• Associate in Research and Planning (ARP(r))
• Associate in Insurance Services (AIS)
• Associate in Surplus Lines Insurance (ASLI)
• Associate in Personal Insurance (API)

• Certified Insurance Counselor (CIC)

• Certified Insurance Service Representative (CISR)