Joan Adams, CPCU, CPIW, AAM

Herberg, Adams & Associates focuses on a team approach in strengthening agency marketing, sales, service, and management resources. The firm's "Five Building Blocks for Agency Sales and Marketing" provide a systematic approach tailored to boost agency and company sales and earnings.

Herberg, Adams & Associates use small group learning sessions on topics ranging from skill-building for managers and supervisors to beefing up books of business. Follow-up training and review sessions are also available.

Joan Adams spent six years in an independent agency as a CSR, group marketing office manager, and producer before moving to a regional insurer, where she served as a sales representative, director of agency development, manager of agency operations, and assistant secretary for sales and marketing.

Article: Agency Building Blocks Start With Gratitude, by Frank Herberg, CPCU, AAM and Joan Adams, CPCU, CPIW, AAM